Role Title: Research Intern: Program Manuals 3
Internship Period: Winter (June - July)
We are currently looking for 3 interns with sound research capabilities along with excellent MS Word skills to update the following program manuals:
• Transition to Work • Communicare Breathing Space • Parents Next • Tuart House Women’s Refuge • Connect & Respect These manuals document and communicate the requirements and processes to be followed for delivery of these programs operated by Communicare. The programs are separated into 6 parts to enable ease of navigating the Manual. • Program Introduction: the purpose, service model, elements of service delivery and compatibility with Communicare initiatives. • Program Regulation and Administration: the management of staff and finances, regulation and compliance. • Security, Safety and Emergency Response: the policies and procedures in ensuring a safe working environment for staff and clients. • Foundations of program service delivery: the underlying principles as a framework for best practice and high safeguarding standards. • Delivering programs operations: process for staff to follow in applying the elements of the service. • Service Delivery Feedback and Review: quality assurance processes. Scope - This Service Manual is applicable to all personnel employed in the each program. It documents the principles and operating procedures to ensure the high-quality delivery of services and safety for staff and clients.
We aim to create community inclusion and community safety by working collaboratively with individuals, families and communities to facilitate social and economic inclusion for all and establish and sustain safe and healthy communities.