Project Intern: Homecare Service Analysis

Role Title: Project Intern: Homecare Service Analysis

Organisation: Shire of Dowerin

Internship Period: Winter (June - July)

Location: Dowerin and from home

Role Description

The Intern will undertake a structured review of our current Home Care service delivery, focusing on client trends, service utilization, and financial sustainability. The role will support evidence-based decision-making through data analysis and reporting.
What You’ll Gain? Direct exposure to executive-level decision-making, working closely with the CEO’s Office Hands-on experience in local government and community care service delivery Opportunity to contribute to a high-impact, real-world project Mentorship and insight into strategic planning and service sustainability Key Responsibilities Analyse the current Home Care client base, including: Number of clients, service types, and growth trends Allocation of services across CHSP and HCP programs Conduct a feasibility and sustainability assessment of the service Review and analyse hours worked across service types, including: Domestic assistance (cleaning) Gardening and maintenance Personal care and other support services Assess workforce utilisation, including: Staff hours vs contractor hours Allocation efficiency and gaps Identify cost drivers within the service, including labour, travel, and contractor usage Provide insights into opportunities for improved efficiency, cost recovery, and service expansion Prepare a final report with findings, data visualisations, and recommendations.

Responsibilities

Requirements

Organisation Focus Areas

Organisation Mission

A thriving and supportive rural community which offers
lifestyle choices and opportunities for all. At the Shire of Dowerin, we believe that Committed Teams Propel Trust. Our staff and council are dedicated to serving our community with passion and resilience. Through strong teamwork, we collaborate openly and respectfully, ensuring everyone’s voice is heard. We embrace a progressive mindset, welcoming innovation and change to build a sustainable future. Above all, we act with integrity and honesty, fostering trust with our community and each other. Together, these values guide our decisions and actions as we work to create a thriving and connected Shire.