Role Title: Intern - IT Configuration Management
Organisation: City of Nedlands
Internship Period: Semester 2 (July – October)
Location: Nedlands
As an ITIL Configuration Management Intern, you'll revisit the City's ITIL Configuration Management Database (CMDB). You'll use best practices leveraging the ITIL framework to configure, collect, and populate data, automate processes, develop visualisations/dashboards to support CMDB maintenance, and liaise with stakeholders using the City's service management tool, Atlassian Jira Service Management. You'll also help develop and get approval for related policies and processes, working closely with the ICT department.
The City of Nedlands is situated just 7km from Perth and stretches from the banks of the beautiful Swan River to the edge of the Indian Ocean. A population of over 21,000 live in the suburbs Nedlands, Dalkeith, Mt Claremont, Swanbourne, Karrakatta, and parts of Floreat and Shenton Park. The City is made up of four wards – Melvista, Hollywood, Dalkeith and Coastal.