Role Title: Process Mapping: Extended Reality Intern
Organisation: Department of Fire and Emergency Services (DFES)
Internship Period: Summer (November - December)
Location: Forrestfield
The Extended Reality team within DFES has evolved over several years and undergone iterations of reporting and authorising environments.
Several different processes have evolved over time, and these need to be consolidated into a single process flow and presented to the business in a a manner which is easy to understand and interact with.
This will include collation of existing material, stakeholder interactions to scope the missing process pieces and presentation in a digital format within the department's systems
The Department of Fire and Emergency Services (DFES) was established on the 1st November 2012, and performs a critical role coordinating emergency services for a range of natural disasters and emergency incidents threatening life and property.
It comprises of 1600 operational personnel and corporate staff members. It also has an extensive network of more than 27,000 volunteers engaged in the delivery of services to the community.
The Operational Research and Development branch’s purpose is to enable the continuous improvement of our operational assets including firefighting fleet, equipment and personal protective clothing to enhance service delivery to the community and increase the capability of the department.