Operational Procedures Review and Process Improvement Intern

Role Title: Operational Procedures Review and Process Improvement Intern

Organisation: City of Armadale

Internship Period: Summer (November - December)

Location: Armadale

Role Description

The City of Armadale is seeking a motivated and analytical intern to review existing operational procedures and contribute to continuous improvement initiatives. As processes and procedures have evolved through practical experience, there is an opportunity to assess current documentation with a fresh perspective and determine whether it accurately reflects operational requirements and supports effective service delivery.
Working with the relevant team, the intern will review existing procedures and process maps, critically assess their clarity, consistency and effectiveness, and identify potential gaps, inefficiencies or areas requiring further development. The intern will consider whether documented processes align with actual practices, meet the needs of staff and stakeholders, and provide sufficient guidance for consistent and effective operations. The intern will have the opportunity to make recommendations for improving procedures and process documentation, helping the council strengthen its operational practices and establish clearer, more effective processes. This project would suit a student with strong analytical and research skills who enjoys examining how systems work, identifying opportunities for improvement and developing practical recommendations. is seeking a motivated and creative intern to research, design and develop a new Children’s University program offering engaging learning experiences for school-aged children during the school holidays.

Responsibilities

Requirements

Organisation Focus Areas

Organisation Mission

The goal of 'Community' involves providing a range and quality of services which foster community pride, safety, and healthy lifestyles which make the City of Armadale a preferred place to live.