Role Title: IT and Data Systems Intern: Chatbot/process work
Organisation: City of Swan
Internship Period: Winter (June - July)
Location: Midland
You'll be working in the Customer Experience team, where we focus on making it easy for the community to access our services. Your main project will be helping to update and improve our Chatbot, so it can better assist customers online. You'll collaborate with staff across different service areas and may also review customer feedback to help guide improvements.
The City of Swan is a local government area of Western Australia. It is in the eastern metropolitan region of Perth and includes the Swan Valley and 42 suburbs. It is centred approximately 20 km north-east of the Perth central business district.