Role Title: External Complaints Project Support Intern
Organisation: Parkerville Children and Youth Careit's about WWCC now
Internship Period: Semester 2 (July – October)
Location: Burswood
This role would report through to the Executive Manager Cultural Engagement, Equity and Inclusion. Primarily interacting with staff across different levels within the organization.
This role will support the finalization of the project plan. They will review current best practice and evidence. The role will develop a review matrix for current organizational documents. They will review all current organizational policy, procedures and documents that are related to the complaints process and assess these against the matrix, noting changes required. They will assist with consultation with staff and stakeholders, as well as the development of tools and materials to support new processes.
Parkerville Children and Youth Care advocate for and provide specialist care and services to those most vulnerable in the WA community, including children, young people and families who have experienced trauma from abuse.