Role Title: Volunteer Management System Implementation Intern
Organisation: Midland Meals Inc
Internship Period: Summer (November - December)
Location: Midland
The project’s objective is to help Midland Meals transition from manual spreadsheets to a dedicated Volunteer Management System. Subject to the software being purchased and available before the internship commences, the intern’s proposed activities would include:
• Reviewing and auditing the current “EOI (Responses) Live” and master “Volunteer List” data, identifying duplicates, gaps, outdated records and fields requiring clarification.
• Developing an agreed data-cleaning and migration approach, including a field-mapping document between the existing spreadsheets and the new system.
• Cleaning and preparing approved volunteer data for migration, with all personal information handled confidentially and only through authorised Midland Meals systems and processes.
• Assisting with the initial configuration and testing of the new system, including volunteer categories, roles, locations, availability, onboarding requirements and roster processes.
• Migrating the cleaned data into the system and undertaking quality checks to confirm that records have transferred accurately.
• Supporting a small pilot or staged rollout and documenting any issues, decisions and recommended improvements.
• Preparing rollout communications and practical guidance for team leaders and volunteers.
• Developing clear standard operating procedures and a simple handover guide so that Midland Meals can maintain the system after the internship.
• If time permits, assisting with a storyboard or draft content f
Our mission remains steadfast: to provide nourishing, home-cooked meals to those in need.”
Our purpose extends beyond providing food, offering hope, comfort and a sense of community to people experiencing homelessness and food insecurity. Our team and volunteers aim to ensure everyone who accesses the service feels welcomed and supported.