Role Title: Volunteer Role Standardisation - Project Intern
Organisation: Department of Fire and Emergency Services (DFES)
Internship Period: Semester 1 (February - May)
Location: Cockburn
Clear alignment between volunteers' expectations when joining an organisation and organisations' actual requirements of volunteers is a key driver of volunteer satisfaction and retention. This role supports DFES' volunteer recruitment and retention initiatives by creating resources that formalise and standardise volunteer roles and task allocations.
This role consults and liaises between the Strategic Volunteer and Youth Programs team, Health & Safety, Emergency Service Associations, volunteers, and team members in district offices, to understand services' operational needs and volunteer requirements. Through these engagements, this role will formalise a suite of standardised position descriptions.
The Department of Fire and Emergency Services (DFES) was established on the 1st November 2012, and performs a critical role coordinating emergency services for a range of natural disasters and emergency incidents threatening life and property.
It comprises of 1600 operational personnel and corporate staff members. It also has an extensive network of more than 27,000 volunteers engaged in the delivery of services to the community.
The Operational Research and Development branch’s purpose is to enable the continuous improvement of our operational assets including firefighting fleet, equipment and personal protective clothing to enhance service delivery to the community and increase the capability of the department.